terms-and-conditions-digital

Terms and Conditions for Digital Products

Seller: Lisa Jeffs
Business address: 18-3555 Don Mills Road, Toronto, Ontario M2H 3N3, Canada
Shop: https://www.purposeacademypro.com/
Contact: info@lisajeffs.com

Effective date: August 1, 2026

You and the Seller enter into an agreement pursuant to, and in accordance with, the terms and conditions of these Terms and agree as follows:

Definitions

Unless the context requires otherwise and unless explicitly defined elsewhere in these Terms, capitalised terms and expressions in these Terms are defined terms and expressions which shall have the following meaning:

1. 1. “Confidential Information” means, in relation to a Party, all information (whether the information is in oral or written form or is recorded in any other medium):
    1. about or pertaining to the business of that Party, its affiliates, or their respective clients, suppliers, or business associates (including but not limited to information on products, technology, IT operations, intellectual property rights, know-how, financial information, and personal data), which is disclosed to the other Party, its affiliates or their respective personnel or contractors (or personnel of a contractor), or which is acquired by or otherwise comes to the knowledge of the other Party) in connection with the Digital Products;
    2. the contents of these Terms;
    3. all information identified by a Party as confidential; and
    4. all other information of which the other Party knows or should reasonably know to be of a confidential nature;
  2. “Digital Product(s)” means all and any of the content made available to You which includes, but is not limited to, products, files, eBooks, text, images, photos, posts, logos, marks, graphics, designs, videos, audio, software, applications, computer code, metadata, downloads, and all other information and materials made available in the Shop or otherwise by or on behalf of the Seller;
  3. “Parties” means You and the Seller;
  4. “Party” means either of the Parties;
  5. “Seller” means Lisa Jeffs, having the business address 18-3555 Don Mills Road, Toronto, Ontario M2H 3N3, Canada;

“Shop” means the online store of the Seller operated through Zenler at https://www.purposeacademypro.com/, on which the Digital Products are made available to You;

1. 1. “Terms” means these terms and conditions for digital products; and
  2. “You” or “Your” means any (natural or legal) person who has agreed to and is, therefore, bound by these Terms.
Age
1. You represent and warrant that:
  1. You are at least 18 years of age; or
  2. if You are the age of 13 years or older but younger than the age of 18 years, You have been given the prior consent (one of) Your parent(s) or legal guardian(s), to enter these Terms.
2. The Seller makes no representation that the Digital Products are available or appropriate for use by individual persons below the age of 18.
3. If You are younger than the age of 13 years, the Seller does not permit You to access Your Account, the Shop, or the Digital Products.
Your Account
1. You may have the possibility to create a user account in the Shop (hereinafter referred to as; Your “Account”) that may allow You to save Your information for future purchases, to receive certain information from the Seller and/or to use certain features in the Shop.
2. The Seller will use Your Account information in accordance with the Seller’s privacy policy, available at https://lisajeffs.com/disclaimerprivacypolicy/.
3. By creating Your Account, You represent and warrant that all information provided for the creation of Your Account is accurate, complete, and current. You agree to maintain and update as soon as reasonably possible Your Account information so that it remains accurate, complete, and current.
4. In order to create Your Account, You may be required to choose a username and/or password. You are responsible for keeping Your username and password confidential.
5. Regardless of whether a third party is or was authorised by You to access or use Your Account, You are and remain at all times responsible for any and all use of Your Account and that any and all use of Your Account is fully compliant with the provisions of these Terms.
6. You acknowledge and agree that the Seller may rely on the username of Your Account, if applicable, to identify You.
(Un)permitted use & communications
1. You are granted a non-exclusive, limited, revocable, non-transferable, non-sublicensable license to use the Digital Products for Your own personal, non-commercial, informational and educational use and insofar as You do not violate any copyright, trademark, and other intellectual property or proprietary rights (hereinafter referred to as; the “License”).
2. Any intellectual property rights remain exclusively vested in the Seller, its licensors, or its suppliers.
3. You acknowledge and agree that You are not permitted to:
  1. share, edit, modify, copy, reproduce, enhance, reverse engineer, redistribute, transfer, transmit, sell, resell or otherwise exploit the Digital Products, except that You may complete, annotate, download, print, or modify the Digital Products solely for Your own personal use, including use within Your own business, provided that this does not result in unauthorised distribution, teaching, licensing, resale, or commercial use of the Digital Products;
  2. collect or use descriptions or prices of the Digital Products; or
  3. make any derivative use or create derivative works of the Digital Products,

whether free or paid, without the express consent of the Seller given by email.

1. You shall not use the Digital Products to teach any third party or publish on any platform any of the information, methods, solutions, or formulae contained in or derived from the Digital Products.
2. You shall be liable for damages resulting from the breach or violation of any provision contained in these Terms.
Digital Products changes & updates
1. The Seller reserves the right to amend, change, alter or modify the Digital Products at its discretion.
2. The Seller may change or update any of the Digital Products. Updates may be included at the Seller’s sole discretion, but Your purchase does not guarantee access to future updates, additions, or revised versions. Clause 9 also applies to any updated versions made available to You.
Fee
1. As consideration for access to a Digital Product, You agree to pay the Seller a total payment equal to the fee stated on the sales page of such Digital Product in the Shop (hereinafter referred to as; the “Fee”).
2. All amounts stated in the Shop are exclusive of any sales or value-added taxes chargeable unless explicitly stated otherwise. If any sales or value-added taxes are chargeable, You shall pay to the Seller, in addition to the Fee, an amount equal to the amount of the applicable taxes.
Payment
1. The Fee must be paid in full at the moment of purchasing a Digital Product. Payment in instalments is not permitted unless a payment plan is expressly offered on the relevant sales or checkout page.
2. Any payments under these Terms are made through the payment methods made available in the Shop. You are responsible for any fees charged by Your bank, card issuer, payment provider, or currency-conversion provider.
3. You authorize the Seller to charge the credit card or account chosen by You to complete all payments under these Terms, and You do not require separate authorization for each payment.
4. If You fail to tender full and/or timely payment of any payment owed to the Seller, including, but not limited to, the Fee, or if a payment is cancelled or charged back, the Seller reserves the right to suspend Your access to the relevant Digital Product(s) until You have paid any payment(s) due in full.
Refund policy
1. To the fullest extent permitted by applicable law, by purchasing a Digital Product that is delivered with immediate access, You request that delivery begin immediately and acknowledge that any statutory cancellation or withdrawal rights may be limited or lost once delivery begins. Nothing in these Terms excludes, restricts, or waives any right or remedy that cannot lawfully be excluded, restricted, or waived.
2. Because the Digital Products are digital products made available with immediate access, all purchases are final and non-refundable, except where a refund is required by applicable law.
Access to Digital Products
1. You will receive access to the Digital Product(s) through the Shop and/or Your Account immediately after completing the purchase, unless a different delivery time is clearly stated on the relevant sales page. Where a sales page describes access as “lifetime access,” this means access for as long as the relevant Digital Product remains hosted and available through the Shop, subject to these Terms. It does not mean the purchaser’s lifetime and does not guarantee that any platform or Digital Product will remain available indefinitely.
2. The Seller reserves the right, at the Seller’s sole discretion, to completely or partially refuse, suspend, remove, or restrict Your access to the Shop, the Digital Products, Your Account, and/or any licences at any time without notice if the Seller knows or reasonably suspects that You have breached or will breach any obligation under these Terms.
Format & compatibility
1. The Digital Products may be made available in one or more formats, including online course content, video, audio, PDF, workbook, guide, template, worksheet, downloadable file, or other digital format described on the relevant sales page.
2. The Digital Products are designed to be accessed using a current web browser and, where applicable, software capable of opening PDF, audio, video, or downloadable files. It is Your responsibility to ensure that Your chosen device and software are compatible with the selected Digital Product(s). The Seller is not responsible for and does not represent, warrant, or guarantee compatibility with every device or software configuration. Future updates to the Digital Products or changes in technology may impact compatibility.
Term & termination
1. These Terms are effective as of the moment of purchasing a Digital Product and continue:
  1. until You cancel these Terms; or
  2. until the Seller terminates these Terms in accordance with this clause 11.
2. The Seller shall be entitled to terminate these Terms by email to You with immediate effect and thus without observing a notice period and without being liable or any compensation being due if:
  1. any payment that is due under these Terms has not been received by the Seller in full and on time;
  2. You breach any of Your obligations under these Terms; or
  3. necessary to satisfy any requirements, conditions, guidelines, or opinions contained in any directive, order, opinion, or ruling of a public authority.
3. If these Terms are terminated or cancelled, which termination or cancellation can only occur on the basis of and in accordance with the relevant provisions of these Terms, then:
  1. the License shall be revoked with immediate effect upon termination;
  2. Your Account may be suspended or terminated;
  3. access to the Digital Products by You shall be revoked and terminated;
  4. You shall cease and abstain from the use of and delete the Digital Products from any location You have shared or stored the Digital Products;
  5. all rights and obligations of the Parties under these Terms shall end and become ineffective, except for:
    1. the rights and obligations accrued before that date;
    2. any rights and (payment) obligations of or pursuant to clauses 6 and 7; and
    3. any rights and obligations of or pursuant to clauses 12 through 26, which will remain in full force and effect after termination of these Terms; and
  6. such termination shall be without prejudice to any rights a Party may have vis à vis the other Party in connection with a breach of any provision of or obligation under these Terms occurring prior to their termination.
4. If these Terms are terminated due to any of the reasons listed under clause 11.2(a) or 11.2(b), the Seller is entitled to refuse You access to any other (digital) products and/or services at the Seller’s sole discretion.
Non-disparagement and prohibited use
1. You agree not to knowingly make false, malicious, or misleading statements about the Seller, the Digital Products, or persons working for or employed by the Seller.
2. Nothing in these Terms prevents You from providing an honest review, expressing a genuinely held opinion, reporting a concern to the Seller, making a lawful complaint to a regulator or other authority, or exercising any right available under applicable law.
3. You shall not use the Digital Products or any information or materials in relation to the Digital Products, the Seller, and/or these Terms in any way that:
  1. is illegal, infringes or violates the rights of anyone;
  2. is offensive, obscene, defamatory, abusive, profane, hateful, vulgar, obscene, libellous, pornographic, political, threatening, derogatory, upsetting, insulting, misleading, discriminatory, sexist, racist or harmful to anyone in any way;
  3. disparages or discredits a Party;
  4. encourages or advocates conduct that constitutes a criminal offence, giving rise to (civil) liability or otherwise violates any law;
  5. is likely to cause confusion among third parties;
  6. portrays or insinuates any endorsement or sponsorship of a Party or its products or services by the other Party or in any other way portrays or insinuates that a Party supplies or approves of the other Party or its products or services; or
  7. portrays or insinuates any special relationship between the Parties.
4. You shall not misrepresent or embellish Your relationship with the Seller (including, but not limited to, by expressing or implying that the Seller supports, sponsors, or endorses You) or express or imply any other type of relationship between the Parties except as expressly permitted by these Terms or agreed by email or written agreement between the Parties.
disclaimers
1. Errors Disclaimer: The Seller does not represent, warrant, or guarantee that the Digital Products will be true, accurate, up-to-date, complete, current, or free from errors, defects, inaccuracies, omissions, interruptions, or disruptions.
2. Description Disclaimer: The descriptions, representations, and any other information regarding the Digital Products provided on websites, social media, or anywhere else are intended to convey the general nature of the Digital Products only and do not guarantee the outcomes or content of the Digital Products. The Seller reserves the right to amend, change, alter, or modify the Digital Products, their features, structure, delivery method, or any other aspect of the Digital Products at the Seller’s sole discretion and without prior notice.
3. Professional Relationship Disclaimer: Purchasing, accessing, or using any part of the Digital Products does not establish a coach-client relationship or any other ongoing professional or legal relationship with the Seller or any person working with or for the Seller, nor does it create any ongoing legal or professional obligation or responsibility beyond the scope of these Terms.
4. Professional Advice Disclaimer: The Digital Products are for informational and educational purposes only. The Digital Products are general information and are not, and should not be construed as, any form of professional advice, nor is it intended to replace or substitute for such professional services. You acknowledge that the Digital Products do not address Your specific individual needs.
5. Incompatibility Disclaimer: The Seller is not responsible or liable if You do not meet the requirements for the Digital Products or are unable to use them successfully because of Your personal circumstances, skills, commitment, capabilities, effort, device, software, or available time. You are responsible for allocating sufficient time and resources to use the Digital Products.
6. Mental Health Disclaimer: The Digital Products are educational and personal-development resources. They do not constitute and cannot be used as a substitute for professional mental-health, psychological, psychiatric, therapeutic, medical, or crisis services. The Digital Products are not intended to diagnose, treat, prevent, or cure any mental-health or medical condition. You are responsible for seeking appropriate support from a qualified professional when needed.
7. Financial & Legal Disclaimer: The Digital Products do not constitute and cannot be used as a substitute for professional financial, tax, employment, human-resources, or legal advice. The Seller does not guarantee any particular earnings, promotion, compensation, business, career, relationship, leadership, or other measurable outcome. You remain solely responsible for Your decisions, actions, legal compliance, and results.
8. Risk and Results Disclaimer: You use and apply the Digital Products at Your own discretion and risk. The Seller does not represent, warrant, or guarantee the suitability or effectiveness of any tool, method, communication approach, exercise, or technique for Your particular circumstances. Individual results vary and depend on factors including Your circumstances, participation, decisions, actions, and the actions of third parties.
9. Reliance Disclaimer: You use the Digital Products at Your sole discretion and risk. The Seller does not guarantee that the Digital Products will meet Your expectations or objectives. The Seller is not responsible or liable for Your reliance on (any part of) the Digital Products.
10. Results & Outcomes Disclaimer: Individual outcomes and results may vary based on personal circumstances, skills, commitment, capabilities, effort, and application of the Digital Products. The Seller is not responsible for (i) the effectiveness of the Digital Products (ii) any results in relation to or outcomes from the Digital Products, or (iii) any decisions made by You or any other third party based on the Digital Products and/or any results in relation to or outcomes from the Digital Products. The Seller does not represent, warrant, or guarantee the effectiveness of the Digital Products or the results in relation to or outcomes from the Digital Products. The Seller’s comments about the effectiveness of the Digital Products and/or result(s) and/or outcome(s) are expressions of opinion only.
11. No Representations, Warranties, or Guarantees: You acknowledge that the Seller cannot make any such representations, warranties, or guarantees mentioned in this clause 13 and that You cannot hold the Seller liable in relation to those matters.
Limitation of liability
1. Your use of the Digital Products is at Your exclusive risk. You are exclusively responsible for the accuracy and correctness of the personal and other information You provide, the outcome of Your actions, Your results, and all other actions in connection with the Digital Products.
2. The Seller and anyone else working with or for the Seller is not responsible, nor is the Seller liable, for any damages resulting from:
  1. any loss of income, revenue, profits, use, data, business, and/or any goodwill related to the Digital Products;
  2. any theft of and/or unauthorised access to Your information by any third party, regardless of the Seller’s negligence; and
  3. any use or misuse of any Digital Products.
3. Without prejudice to clause 14.6, the Seller’s aggregate liability is limited to the Fee, excluding sales taxes, value-added taxes, and any other taxes, actually paid by You to the Seller and actually received by the Seller under these Terms.
4. Without prejudice to clause 14.6, the Seller is not liable for indirect damages or loss, including, but not limited to, consequential, incidental, special, or exemplary damages, or any loss of revenue, profits, savings, business opportunities, use, data, goodwill, or any loss due to business interruption.
5. You waive any right or remedy in equity, including, but not limited to, the right to seek specific injunctive, performance, or other equitable relief, in connection with the Shop, Your Account, the Digital Products, or these Terms, to the fullest extent permitted by applicable law.
6. Nothing in this clause 14 shall operate to limit liabilities in the event of fraud, wilful misconduct, gross negligence or any (other) liabilities that cannot be limited under applicable law.
Indemnity
1. You agree to indemnify and hold the Seller and/or anyone else working with or for the Seller harmless from all damages, losses, claims, actions, demands, suits, proceedings, or judgments, including costs, expenses and attorneys’ fees assessed against or otherwise incurred by the Seller arising, in whole or in part, from:
  1. actions and/or omissions, whether done negligently or otherwise, by You or through Your Account, Your agents, directors, officers, employees, and/or representatives;
  2. use of the Digital Products or Your Account by You;
  3. violation of any laws, regulations, rules, or ordinances by You or through Your Account;
  4. violation of any provisions of the Terms by You or through Your Account or anyone related to You; and/or
  5. infringement by You or through Your Account of any intellectual property rights or other third-party rights.
2. The Seller will notify You as soon as reasonably possible of any such claims, damage, and/or liability. The Seller reserves the right to defend such claim, damage, and/or liability at Your expense. If requested, You will fully cooperate and provide assistance to the Seller to defend any such claims without any cost.
Confidentiality
1. You shall use Confidential Information solely for the purposes described in these Terms and shall not copy, reproduce, sell, assign, license, market, transfer or otherwise dispose of, give, or disclose Confidential Information for other purposes without the prior consent of the Seller given by email.
2. You acknowledge that the Confidential Information of the Seller, its affiliates, and third parties is strategic, commercially sensitive, and valuable and that the improper disclosure or use thereof will cause serious damage and loss to the Seller.
3. The restrictions in this clause 16 shall not apply if and to the extent the information is or becomes available to the general public other than by disclosure by You in violation of these Terms.
4. You shall have no obligation with respect to Confidential Information to the extent, but only to the extent, that such information is required or requested to be disclosed by applicable laws, provided that You, to the extent practicable and permitted, promptly notify the Seller of such request or requirement.
5. For the purposes of this clause 16, disclosures relating to Confidential Information that are specific shall not be deemed to be within the foregoing exceptions merely because they are embraced by more general disclosures in the public domain, in Your possession, or received from a third party. In addition, any combination of features shall not be deemed to be within the exceptions merely because the individual features are in the public domain, in Your possession, or received from a third party unless the combination itself and its principle of operation are in the public domain, in Your possession or received from a third party.
6. You shall notify the Seller as soon as reasonably practicable of any unauthorised use, or attempted use, of the Seller’s Confidential Information and provide all information necessary to assist the Seller in any investigation it considers necessary, including for the purposes of mitigating damages, any claim, or the prevention of a recurrence. Additionally, You undertake Your best efforts to prevent a recurrence to the extent this is within Your control.
Personal data

The Seller only uses Your personal data for the purposes set out in these Terms. The Seller shall ensure it complies with applicable legislation and regulatory requirements relating to personal data. For more information on how Your personal data is used and stored by the Seller, please refer to the Seller’s privacy policy at https://lisajeffs.com/disclaimerprivacypolicy/.

Communication
1. Any notice, request, consent, invoice, claim, demand, or other communication between the Parties in connection with the Digital Products, the Shop or these Terms must be sent by email in English to the following email addresses set out for each of the Parties below:
  1. to the Seller: info@lisajeffs.com
  2. to You: the email address provided by You in the Shop at the moment of purchasing the Digital Product,

or such other email address as a Party may notify the other Party by email.

1. Unless another means of communication is explicitly provided for in this Agreement, You shall not use any other means of communication, such as text messages, direct messages on social media platforms, (registered) postal mail, or phone calls, to communicate with the Seller unless the Seller has explicitly agreed to such other means of communication.
2. The Seller shall endeavour to respond to emails within 48 hours on business days. This is a target and not a guaranteed service level. The Seller shall not be liable for failure to respond within that timeframe or for consequences arising from such delay, and such delay shall not constitute a breach of these Terms.
Electronic signature

These Terms constitute an electronic contract between You and the Seller with the full force and effect of a handwritten signature. The Parties enter into these Terms at the moment You purchase one or more Digital Product(s) by clicking the purchase or order button on the checkout page in the Shop.

Entire agreement

These Terms constitute the entire agreement between the Parties relating to the Digital Products and supersede any earlier agreements between the Parties with respect to the subject made hereof, whether in writing (which includes email) or oral.

Amendments & modifications

These Terms may be changed, modified, or amended by the Seller at any time and at the Seller’s sole discretion by sending notice of such modification to You by email, effective as of the date of the email. Your continued use of the Digital Products following the effective date of such change will constitute Your acceptance of such changes, modifications, and/or amendments. If any such changes, modifications, and/or amendments are unacceptable to You, Your only recourse is to terminate these Terms in accordance with clause 11.1.

Assignment

You may not assign or transfer the Digital Products or any of Your rights or obligations under these Terms unless agreed between the Parties by written agreement or email.

Enforceability

The invalidity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of any other provision of these Terms. Any such invalid or unenforceable provision shall be replaced or be deemed to be replaced with a provision that is valid and enforceable and reflects as closely as possible the intent of the invalid or unenforceable provision.

No waiver

No failure or delay by the Seller in exercising any right or remedy under or in connection with these Terms shall impair any right or remedy or operate or be construed as a waiver of any right or remedy.

Choice of law

These Terms and any non-contractual obligations arising out of or in connection with these Terms shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Dispute resolution & arbitration
1. Subject to any non-waivable rights and remedies available under applicable consumer protection law, and without prejudice to clause 26.2, all disputes arising out of or in connection with these Terms or the Digital Products, or further agreements resulting therefrom, shall be settled in accordance with the Rules of Arbitration of the International Chamber of Commerce by one arbitrator appointed in accordance with those Rules. The place of arbitration shall be Toronto, Ontario, Canada. The proceedings shall be conducted in English. No award or procedural order made in the arbitration shall be published.
2. If:
  1. You are located or registered in Canada; or
  2. a dispute is not subject to arbitration under clause 26.1 for whatever reason,

that dispute shall be settled in the competent courts located in Toronto, Ontario, Canada, and both Parties irrevocably consent to the exclusive jurisdiction and location of those courts for the adjudication of all non-arbitral claims.